Sparkling pine, fresh-cut evergreen, and a touch of winter magic blend together to smell like decking the halls with your favorite wreaths. It’s festive, joyful, and instantly turns your home into holiday season central.
Tis The Season
Return & Refund Policy
We want you to love your candle. If something isn’t right, we’re here to help.
Returns & Exchanges
We accept returns or exchanges within 7 days of delivery as long as the candle is unused, unburned, and in its original condition. To begin a return, just contact us with your order number.
Damaged or Defective Items
If your order arrives damaged or defective in any way, please reach out within 7 days of delivery. Send us a photo and your order number, and we’ll replace the item at no cost to you or issue a refund — whichever you prefer.
Refunds
Once we receive and inspect your return, we’ll issue a refund to your original payment method.
Please allow 3–5 business days for the refund to appear on your statement.
Non-Returnable Items
Because candles are a consumable product, candles that have been lit, used, or noticeably altered cannot be returned unless there is a defect.
Shipping Costs
If the return is due to a mistake on our end (damaged, wrong item, defective), we cover shipping.
If you simply changed your mind, return shipping costs are the customer’s responsibility.
Cancellations
Orders can be canceled within 1 hour of purchase.
After that, we may already be preparing your order, but we’ll do our best to help if you reach out quickly
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